Firstly contact our sales team on 01452 831820 to notify the intention to return an item.
You have the right to return an item ordered for a refund within the terms stated below, this excludes special order items.
You are responsible for the return shipping costs.
If you wish to cancel a special order this must be done before the order is placed with our suppliers. Special order items that have arrived with us or are being returned will be subject to a handling charge of 20%. This does not apply to faulty items and normal stock items.
Goods must be returned to our head office within 7 days of notifying our sales team. Returns are sent at your own expense. When returning items we advise you to obtain proof of posting. Mayhill Tractors cannot accept responsibility for parcels lost in transit. We will only refund the costs of postage where the item returned is faulty or incorrectly supplied.
Mayhill Tractors Ltd will not be liable for loss, injury or any damage relating to parts or machinery supplied by ourselves, any warranty only extends as far as those given to us by our suppliers. All parts are only to be fitted by competent persons with the appropriate qualifications in Agricultural Engineering. The onus is upon the customer to have full insurance on the items supplied, either if for the use of the purchaser or purchased in the intent to re-sell. Goods should be checked upon receipt for damage or faults.Any refund will be paid within 30 days of receipt of the returned item